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CDCI Web-based Support Resources
- Go to the Download Center to get access to the latest software and
documentation updates, and
keep your system
the best it can be..
- Check the Tips & Techniques section for product usage tips, as well
as for tips on expediting your support phone
call.
- Would you like to log a Support Request directly from the Web? Fill out this easy
form to help avoid miscommunication.
Useful Tools:
 To read on-line Learning Companions (and
other PDF's): The learning companions in the product download
centers, and some other documents, require
Adobe's Acrobat reader. This utility is used
for viewing Acrobat or portable document files (.pdf) as a browser plugin for viewing the
files online, or as a freestanding utility
for viewing the files after they have been
downloaded. Download it for free from the Adobe web site.
 To read compressed ("zipped up")
files: Sometimes you need to get data or program
files from a backup file which you might
not be able to extract with a normal restore
function. These backup files, with the ZIP
extension, can be opened with third party
utilities. You might already have the original
PKZip tools from PKWare, but these days we
recommend WinZIP, which has an elegant and
user friendly interface. Download an evaluation copy from the WinZIP
web site.
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